Refund policy

Returns are not refundable.

In order to refund the full cost of your purchase without additional charges some basic requirements must be met:

• All products must be in their original, unworn condition.
• All products must be received in their original packaging. However, when you ship the products back to us for return, please place them inside a packing box to avoid damage.
• Affixing tape, postage, or an address label to the original packaging of the product marking the original packaging will result in a $10 fee.
• No refunds will be given for WORN merchandise.
• Returns should be sent via a trackable and insured method to:

Lucky Feet Shoes
Attn: Returns Dept.
3170 Chicago Ave
Riverside, CA 92507

Please include a copy of your packing slip with the return.

We process most returns within one week of their receipt back to our warehouse. Once your refund has been processed, it can take your bank up to 10 days to post the credit to your account.

You have 60 calendar days to return an item from the date you received it. At this time, we do not offer exchanges. We recommend initiating a return and buying the correct product/size.

No refunds will be given for worn merchandise.