Customer Testimonials

Customer Testimonial | Anthony Rizzo

March 3, 2020

Customer Testimonial | Larry King

March 3, 2020

Customer Testimonial | Carolyn

March 3, 2020

We’ve helped thousands of people improve their quality of life with the right shoes, arch supports and custom orthotics. Whether you want orthopedic shoes, wide shoes, walking shoes, running shoes, custom molded orthotics, arch supports, or socks and other accessories, we’ve got you covered. So, you’ll find great comfort shoes for foot pain in every one of our stores.

Our Customers LOVE Us!

When you think of a lucky foot you think of a mangled rabbit and not a shoe, but one trip to Lucky Feet Shoes and you just might change around that... thought...read more
Such a positive experience at Lucky Feet today. Cheri made me feel so welcomed and I swear she could read my mind. I have never been so excited to... put on a pair of sandals & shoes. By far the highlight of my week. Thank you again Cheri, and a big thank you from the bottom of my heels to the whole Lucky Feet team.read more
I was looking for a pair of shoes to accommodate a toe problem. I was the only person in the store with two knowledgeable sales people. I was... delighted to have such attentive service. I really can't remember the last time I wasn't part of a herd vying for the attention of the vanishing salesperson. I bought two pairs of shoes which I'm testing now. Cathleen was patient and brought good ideas to my search. The shoes were expensive, but hopefully will last longer than my other purchases.read more
Cheri was very helpful when I stopped in to buy running shoes. Took her up on her recommendations and was in and out in less than 20 mins . Thank... you!read more
I have being going to this location for couple of years .Cheri is very patient and takes her time to find you the right shoes . I got the Dankso... shoes and...read more
My fiancé and I went to see some running shoes that he had in mind buying. Cheri Juhl the store manager, helped us and answered all our questions... regarding...read more
Needed shoes for a fishing trip. My sister said to try Lucky Feet because they helped her, her husband and son. I was helped by Louis and Cheri. They... were...read more
The manager was very helpful kind now is very the questions I asked
This is the best place to buy new shoes.. The 2 Ladies were so nice and helpful! Thank you Cheri and Cathleen! So informative friendly and genuinely... cared...read more
Was here with a friend, who can never get shoes that fit, allow her to walk stably, and not cause hideous pain. The staff were able to get her into... shoes that exceeded her expectations. Today's visit was a 2-week follow up to assure the shoes were still comfortable and meeting all her needs. The quick addition of a small lift evened everything out, and my friend continues to be delighted with the shoes and the shop that took such good care of her.read more
Thank you Cheri for helping me and my husband. Now our feet is indeed happy and not only that our back is rejoicing... thank you so so so so much... definitely...read more
After the quarantine I needed some new running shoes. They did not have my size so they had me order a new pair of shoes online. When they arrived I... went...read more
I was in dire need of sandals and shoes. I was treated fairly and nicely by the manager Cheri and her staff. I highly recommend this shoe store for... anyone...read more
I needed shoe inserts (custom orthotics) to help with plantar fasciitis (fallen arches). I had the initial impression done and the orthotics were... mailed to...read more
Louis (Lewis? Luis?), you're the man, man! This man was thoroughly knowledgeable. Helped me run through my first gait analysis and identify my...
Desperately needed some new tennis shoes as mine were pretty much worn out and didn't smell to nice. With the mall closed I looked up shops that... were open....read more
Super excited to get my first pair of shoes for me and my wife from Lucky Feet. Super comfy!! High quality shoes will go the distance. Thanks to Mark... and his team for the great service and fast shipping!!read more
My twin sister and I came here so that she could get the same shoes that I got 4 years ago (oofos). Louis helped us find a couple of shoes for my... twin and...read more
Awesome people! Awesome shoes!!!
Best shoe store around!! And I have super bad feet!! They’re always there to help and recommend what my feet need!!
I took my Mom to Lucky Feet on last Saturday as a recommendation from my friend Kathy K.My Mom has been buying shoes, then giving them to me on a... regular,...read more
I brought my elderly mother here because she has Plantar Faciatis. She walks with a limp and has been falling down.We were helped by Nick. He is...
Best shoe experience ever
I got some new orthotics from an employee named Jamal. He was really helpful and personable. I had a wonderful experience and I really like the... product. I will definitely go back to get another pair.read more
The best knowledge of feet comfort! Ernest Store 7, receipt # 10570 for $172.34 later I feel amazing. Gratitude! Dude deserves accolades!
Samantha is so great here! I go through shoes every 3-6 months because I am on my feet a lot and she always helps me find the best ones for comfort.... Thanks!read more
Sarah was so amazing when I was looking for comfort shoes this morning. Thank you so much! I will be back for sure.
This store is definitely an experience! If you've had trouble finding the right shoes in the past this place is for you, they check your feet out... first and recommend things that really help. My neuroma pain was better before I even left the store. Not only are the people who work there super knowledgeable but they really seem to be having fun. They called it a "shoe party"! Go to Lucky Feet today, you won't be disappointed.read more
Great store. All the employees are very helpful. Had flat feet, knee and hip problems, but thankfully Sarah, Sammy, and Malik. They had set me up... with some good walking shoes, workout shoes, and orthotics. My whole entire body feels 100x better. Thank you guys so much. You're a life saverread more
Oh ! My !Love love loveALL my shoes from Lucky Feet🍀 🍀 🍀
Wow! The customer service I received from Bill Burg was fantastic! Ordered adorable slippers and somehow, the delivery was lost/misplaced/vanished.... Bill's follow up was timely and in the end, no problem, had another pair shipped. Got them today (gray with kitties) and they are adorable AND comfortable! I will be ordering another pair today for a Christmas present. KUDOs to Lucky Feet!read more
Awedome service by Kim at the store in Santa Ana. She instantly fit me with the most comfortable work shoes. In less than 15 minutes I was happily on... my way, a miracle. Thank you. Happy Feet. 🙂read more
Best shoe store in town with the best staff. When you buy shoes from this store, your not just Buying shoes. Your buying experience and care. Not... every...read more
I set up an appointment for a fitting because I needed specific shoe support that would assist me with my arthritis. Ruben helped me out and he was... very...read more
Let me start off with the fact that I am usually very cheap with my shoes. I have been having foot problems and hesitant to take a leap into more...
Loved the whole experience! Not only was I tended to with care but was given a very thorough analyses and was given the correct oand shoes to cope... with my...read more
After the quarantine I needed some new running shoes. They did not have my size so they had me order a new pair of shoes online. When they arrived I... went for a run and they didn't fit just right. They were a little too small where my toes hit the front when going down hill. I took the shoes in and they traded the shoes in for a new pair one size up. The staff was awesome. They took the time to understand my needs made sure I was well taken care of.read more
Sam was great she help me find a great sandal I was looking for as well as recommend me to the other place she works tenni-Mocs saw here there was... well for...read more
I found the staff friendly, informative and being safe and wearing masks. David Calhoun the manager, was extremely knowledgeable and informative and... knew...read more
Sam was incredibly helpful in helping me to find shoes that help to support my arches and in explaining how to identify shoes that would be... useful.The store’s approach is awesome, they had me step on a machine which identified areas where I was going to need extra support in my footwear, and then walked me through the whole process (even after I explained that I was just doing research and did not plan to buy today). 5/5. I will be back to purchase my running shoes!Thank you!read more
This store and their great staff never disappoints. I needed to replace a well-worn pair of work shoes that I bought at Lucky Feet. Even though... Vincent...read more
Excellent customer service from Sammy! We were in the store this evening and she helped my daughter select her first pair of legit running shoes. ... Small store, but it had an excellent choice of running shoes. We will be returning to this store in the near future. Again, thanks Sammy!read more
Came in for some new running shoes and Sammy was super helpful and knowledgeable!! The staff is very friendly and they have a great selection!... Definitely...read more
I want to thank Sammy and Vincent for the outstanding customer service and knowledge that helped me to find the right shoes...not only are my feet... lucky they are also happy feet ! Thank you again, it was enjoyable !!read more
Sammy was very professional, was able to recommend a good office shoe. Thanks Sammy see you next time!
Super excited to get my first pair of shoes for me and my wife from Lucky Feet. Super comfy!! High quality shoes will go the distance. Thanks to Mark... and his team for the great service and fast shipping!!read more
AMAZING! This place has comfortable and high-quality shoes (including top brands of running shoes), and the staff will personally help you select the... most suitable pair. The customer service is impeccable; Jorge was super friendly and helpful. If you're a long-distance runner like me, or even just want some styling/comfortable new shoes, I highly recommend this store!read more
What a store!! Lucky feet has great customer service, comfortable shoes sneakers and inserts. Picked up my new balance running course sneakers at a... fair price and they are so comfortable. Felt great from the minute I put them on can't wait to get on a walking schedule again. Thank you lucky feet!!read more
I was greeted by Jorge the moment I walked through the door and then I was approached by Sammy. First time coming here. I was very skeptical I was... on the...read more
This was our first time at Lucky Feet Shoes. My whole family has finicky feet, so I'm always on the lookout for comfort brands. Sammy was so helpful... and...read more
Awesome people! Awesome shoes!!!
I've been having issues with my posture due to skateboarding and have had plenty of doctor visits to check up on it. My doctor recommended lucky feet... to get...read more
I went in just to look around the store and this nice young lady name Sammy helped me out. She was extremely helpful and knowledgeable about the... product and my feet. I would definitely recommend this place for the wonderful customer service and the comfy shoes. Thanks Sam keep up the good work.read more
I was so astonished by Samantha and she helped me find the perfect pair. of Hoka ONE ONE shoes. She was extremely knowledgeable and and so sweet. ... I will definitely go back to her and have recommended her to my friends.read more
Best shoe store around!! And I have super bad feet!! They’re always there to help and recommend what my feet need!!
I was so amazed at the service I got from Sammie at the Long Beach Store. She spend over 2 hours helping me find shoes that would fit with an... Arizona Brace. She had more knowledge than the foot and ankle doctor. I am so grateful for all of her time, and lovely personality.read more
This store is awesome. If you want to feel like walking on cloud stop by...Jorge or Samantha will give you the time and advice that makes the $$$... worth...read more
Best shoe experience ever
The best knowledge of feet comfort! Ernest Store 7, receipt # 10570 for $172.34 later I feel amazing. Gratitude! Dude deserves accolades!
Oh ! My !Love love loveALL my shoes from Lucky Feet🍀 🍀 🍀
Wow! The customer service I received from Bill Burg was fantastic! Ordered adorable slippers and somehow, the delivery was lost/misplaced/vanished.... Bill's follow up was timely and in the end, no problem, had another pair shipped. Got them today (gray with kitties) and they are adorable AND comfortable! I will be ordering another pair today for a Christmas present. KUDOs to Lucky Feet!read more
Awedome service by Kim at the store in Santa Ana. She instantly fit me with the most comfortable work shoes. In less than 15 minutes I was happily on... my way, a miracle. Thank you. Happy Feet. 🙂read more
I visited Lucky Feet today after 2 different people recommended the brand Hoka. I was greeted by Elizabeth who was very helpful for the start! Lucky... Feet carries a good selection of the brand as well as others to try, I was surprised how great my feet felt after trying Hoka on. So much that I bought a pair as well as more supportive sandals.To say how much I loved the shoes, store, Elizabeth and the Manager Dana is an understatement, I called my husband immediately and told him how great these shoes are. He is on way to check them out now!So my feet are definitely the lucky ones! Thanks again ladies!read more
Rosemarie Palmieri visited your store to inquire about shoe cleaners for shoes which were recently purchased and received great product information... and service from Steven Yslas. Lucky shoes has a loyal customer because of the service at this locationread more
I took my granddaughter to this store yesterday as she is only 7 years old and is extremely flat footed to the point the her arches actually touch... the...read more
Steven was amazing! From the moment we walked in the store he was caring and determined to find the perfect pair of shoes for my husband. He answered... all of our questions and we were overall happy, We can’t wait to come back!read more
Since gyms have been closed, I have been walking on hard surfaces for 2 hours per day and my feet were getting very sore. Dana quickly evaluated my... situation and suggested shoes with arch supports. I am happy with the service and (so far) the results.read more
Excellent, knowledgeable service, thank you Steven!Will have happy feet now! Pamela
Just came in for a new pair of tennis shoes after suffering and being partially healed from a fractured ankle. Steven was a great help and very... knowledgable about the shoe type and orthotic that would give me the most stability. Very very pleased with my experience.read more
Steven Yslas was great he found me the perfect shoes and sandals! If your thinking about getting shoes save your feet and come here.
Steve Yslas helped me within 30 seconds of walking in the door. Completely COVID appropriate. Store is immaculate. Steve listened while I explained... my...read more
From walking into the front door Steven Yslas was absolutely amazing! I am so happy with my shoes and I will go nowhere else from now on for work... shoes. Steven made sure that I was happy and comfortable my entire time there. If you are questioning going here, all I can say is DO IT!read more
I had such a good experience with Steve today. I felt covid safe and it was clean. Thank you
My husband wanted to go hit the trail but forgot his trail shoes. We found Lucky Feet Shoes right across the street from the trail head and decided... to give...read more
Super excited to get my first pair of shoes for me and my wife from Lucky Feet. Super comfy!! High quality shoes will go the distance. Thanks to Mark... and his team for the great service and fast shipping!!read more
Ernest hooked me up. They honor their "Love Your Shoe Guarantee"
I want to give a huge shout out to Steven Yslas at lucky feet in Palm Desert! It was my first time in the store. He and his assistant (sorry, didn't... get her...read more
The shoes came safely and quickly. The staff is excellent.
I'm a tall guy and I tend to pronate when I run, so getting the right shoe & fit are really important. I used to do long distance running when I was... younger, so I really appreciate a store and salespeople who are knowledgeable and take the time to ensure I'm getting the best possible shoes.Walked in to just take a look, did not see any of the brands that I usually like, but one of the salespeople, Shawn, was very knowledgeable and we started talking about shoes and what I was looking for. That day I was looking for some walking shoes and tried on some Hoka's, which was a brand I had never heard of before. OMG, my Hoka's are now my favorite pair of shoes, they are super comfy and I love them! They've become my everyday shoe, I even wear them into the office!I also was introduced to the 361 brand and bought a pair that is a bit more athletic. Hoka's are still my favorite but the 361's are a close second!read more
Awesome people! Awesome shoes!!!
I love shopping for shoes here because they have shoes made especially for people with foot problems. I need extra wide and extra support for my... plantar...read more
Very impressed with this store and this fantastic salesman named Steven. Talk about going above and beyond!!! I left the store with some super cool... shoes...read more
Best shoe store around!! And I have super bad feet!! They’re always there to help and recommend what my feet need!!
Great experience. My feet feel better already. Looking forward to Achilles getting better and back on the tennis court. Getting old is not for... sissie. New shoes a must!read more
Excellent staff. These are very helpful people. My mom needed shoes to support her feet and she bought a pair that made her feet feel more supported... and she was able to walk.read more
Steven was a great Lucky Feet associate. He was very kind, friendly and service orientated! Thanks so much for your help yesterday! I love my... running/walking shoes!read more
I'm another fan of Steven's. I love the recovery sandals he recommended, and really appreciate his manner, as so many other reviewers do. Lucky Feet... is a great place to go if you have foot issues.read more
Best shoe experience ever
The best knowledge of feet comfort! Ernest Store 7, receipt # 10570 for $172.34 later I feel amazing. Gratitude! Dude deserves accolades!
Oh ! My !Love love loveALL my shoes from Lucky Feet🍀 🍀 🍀
Wow! The customer service I received from Bill Burg was fantastic! Ordered adorable slippers and somehow, the delivery was lost/misplaced/vanished.... Bill's follow up was timely and in the end, no problem, had another pair shipped. Got them today (gray with kitties) and they are adorable AND comfortable! I will be ordering another pair today for a Christmas present. KUDOs to Lucky Feet!read more
Excellent staff. These are very helpful people. My mom needed shoes to support her feet and she bought a pair that made her feet feel more supported... and she was able to walk.read more
Awedome service by Kim at the store in Santa Ana. She instantly fit me with the most comfortable work shoes. In less than 15 minutes I was happily on... my way, a miracle. Thank you. Happy Feet. 🙂read more
I came in this weekend after seeing a local chiropractor. I viewed the website because I honestly thought I'd be having some Shape-Up looking things... and I...read more
Thank you Tasha!! I’ve been suffering with ankle pain and heel pain. I am 60 years old and work 8-10 hours a day on my feet. The pain I was... experiencing was exhausting. I’ve always bought what I thought were good shoes. After a lengthy visit to Lucky Feet I walked out with 3 pair of shoes and a pair of sandals. Tasha was informational and knowledgeable. As I tried on various shoes after her foot investigation I was amazed how suddenly I had absolutely no pain. I’ve been wearing my sandals all day today and I am not limping or hobbling around and I am experiencing very little discomfort. I will be taking my wife to lucky feet so she to can look forward to better days and better nights. I suggest to anybody who is experiencing foot, ankle or heel pain to go to lucky feet. I’m glad I did and my body is glad as well.read more
Amazing service. Visited this place in Rancho on September 26th 2020 for my plantar fasciitis issues. Sales representatives Tasha and Naomi were very... helpful and knew their job very well. My husband and daughter were also accompanying and along with me they both ended up buying shoes from this place. And after 2 weeks I wanted to exchange my shoes and they both were very helpful that day too.Really like the shoes I got from there and it helped me with pain management. Will return to this place whenever we need specialty shoes. So greatful I found a perfect place. Thanks Lucky feet team.read more
I had a good experience shopping at Lucky Feet. Tasha was great. She took her time helping me to find the right shoes. She measured my feet ,... something...read more
Thank you Justin and coworker, you guys are amazing I came almost crying with my big toe pain, stop running was not an option .the gyms are closed...
Great costumer service
Thank you so much, Tasha! Super helpful and experienced. She was able to explain the issues with my feet and my pain and offer various solutions. I... will be backread more
Mike has given my wife Amy exceptional care and service that goes above and beyond. The services, knowledge, and care, along with shoe selection... are...read more
Everything was sanitized right after being used and there was a limit to how many customers were allowed in the store. Alan was fantastic at finding... the...read more
It was the best thing I ever did I always had trouble with my feet my feet struggled to find the right shoes Millard AlanWas great took his time to... care for my feet his a great customer service got my inserts my feet don’t hurt no more thank you Alanread more
I have had the pleasure of being taken care of by Nichole Ramos on two separate occasions. The first time was when I ordered a pair of shoes over the... phone...read more
During this crazy pandemic it's still comforting to know that people are still professional with greeting and paying attention to customer needs... thank you...read more
Love the customer service from Tasha, she fitted me with a foot analysis and my feet feel great in this new shoes
I would encourage anyone with unique foot issues to go to this store for a pair of sneakers or shoes. They take the time to listen and help discern... what type of shoes will be best for you to wear. I spent a lot of time trying to find the pair for me, which I did end up finding. excellent customer service.read more
Tasha is amazing and very knowledgeable! She took the time to assess my brother's feet, and taught him what to look for in purchasing the best shoes... for his...read more
Lucky Feet was recommended to my husband due to his Diabetes and neuropathy. It was an eye opener for us both. The knowledge that all these... associates have about the foot is amazing. With that knowledge they are able to provide fantastic customer service and select an assortment of shoes from casual to slippers and everything in between. We spent over an hour in the store and left with a pair of sandals and insoles for my husband. Great experience for our first time in the store. Bare in mind this store has high-end shoes and can be pricey. If your visit is due to pain in your feet legs than it’s worth every penny! If you’re the type of person who takes care of themselves and want to stay healthy then this is the place for you. Anything but that try another store but I guarantee you will NOT get the customer service or the knowledge of what shoe best fits your needs. It’s important to take care of your feet, after all they keep you standing!Thank you Lucky Feet see you again.read more
The employee Tasha was very helpful. They have some nice shoes and go out of their way to find the right fit for you.
Mike has given my wife Amy exceptional care and service that goes above and beyond. The services, knowledge, and care, along with shoe selection... are...read more
We came into the store to buy my mom some shoes that she had eyed during our last visit. It was my birthday treat to her and we also thought to... redeem her...read more
Went in this past Thursday and while they were mainly taking appointments, Tasha was more than happy to assist me. She helped to break down why... certain areas of my feet were in more pain that others and how to help relieve said pain. Per her recommendation I picked up a new pair of shoes, sandals, and inserts. The relief was immediate even with issues stemming from my diabetes. I can’t recommend the store enough, and an even bigger shoutout to Tasha. I will definitely be back.read more
Mike our salesman was very helpful and knowledgeable. He gave me different brands to choose from. I took my doctors recommendation, Mike knew exactly... what I needed. Thank you Mike.read more
I new, I needed better shoes from a specialty store like this one. I had been avoiding it for some time. I finally decided to do what is best for my... feet....read more
Jessica was excellent. She helps me with my hips alignment. She knows how to fit me correctly. Ask for her when you come in and she's not just... selling to sale.read more
Was referred to Lucky Feet Shoes by my brother. I've had issues with Plantar Faciitis. Had wonderful assistance from Jessica B. She was so... knowledgeable...read more
I had a wonderful experience af lucky feet! The sales associate jessica is very knowledgeable. She was able to answer all my questions and find me... the perfect shoes! My feet feel 100% better. I highly recommend coming here if you have any issues with your feet!read more
Jessica was very helpful and personable. She explained things and wasn't over zealous "just trying to make the sale".....Thank you.
After full knee replacement surgery Jessica and Taene helped my find shoes that really support my feet and knees. They are thorough and patient. Such... great customer service!!! Thank you!read more
My favorite shoe store. With my feet having issues with plantar tacitus and two bunions, and one foot is size 11 and the other at 11 1/2, I needed...
I have been trying to find a shoe with great difficulty that a brace would fit into. Jessica B was very patient and helpful. She was knowledgeable... and went above and beyond. I will return to Lucky Feet because of Jessica!read more
Excellent store! This store specializes in shoes to meet medical conditions. The staff is knowledgeable and helpful. They are patient, even when... trying on many shoes. Jason helped us and he was an excellent salesperson. He provided many options for my mom, even when she was indecisive, he stayed with her. We got excellent shoes. Highly recommend coming here!read more
Jessica was/is the best! My first time at a specialty shoe store and I didn't know what to expect but she was so nice and attentive that I didn't... want to...read more
Excellent store! This store specializes in shoes to meet medical conditions. The staff is knowledgeable and helpful. They are patient, even when... trying on many shoes. Jason helped us and he was an excellent salesperson. He provided many options for my mom, even when she was indecisive, he stayed with her. We got excellent shoes. Highly recommend coming here!read more
I have only ordered online with Lucky Feet but every pair I have ordered I love. They are all so cute and really comfortable.
Ended up at this store by pure luck! I was at the Riverside Plaza and walking to Chipotle. When I saw the store I decided to stop by. I had recently... been...read more
I stopped in with my mom to find her a pair of shoes and Tasha was amazing, she was patient and caring and provided exceptional customer service, I... highly...read more
Haven't been here in a long time, but since my plantar fasciitis came back I had to look for proper supportive shoes for my plantar to heal, I... absolutely...read more
Dean was extremely helpful! He checked where I put most my pressure on my feet with their computer, and found me a comfy pair of running shoes. He... also found me some orthotics that corrected my pronation and fixed my alignment. Thanks again!read more
Having problems with my arch and pain in my foot. Instantly impressed with the professionalism and down-to-earth feel that Tasha provided. Tasha... was...read more
Very very helpful, I love happy feet shoe's
Desperately needed some new tennis shoes as mine were pretty much worn out and didn't smell to nice.With the mall closed I looked up shops that were... open. Great selection of shoes and the staff was friendly and helpful.I will be buying all my shoes there from now on.Thanks Lucky Feet!read more
Service was awesome prompt and very professional. Angel was courteous and very knowledgeable of the store product and merchandise, I would recommend... 2 thumbs up.read more
I was there last weekend and Felipe was helping me. He provided excellent customer service. There was a problem with a gift card I had received... for...read more
I came into the store to purchase a specific shoe and was greeted with three very friendly sales associates. Felipe came over to see what he could... assist...read more
First time coming here, great experience! I already had an idea of what I wanted and what feet issues I have (nurse clogs and flat feet). When I let... Tasha...read more
Tasha and Felipe were extremely helpful and we found perfect shoes for my boyfriends first day in a warehouse job. He's already walking better and... he...read more
Great staff! Walked in at 5 and they educated me on my heel pain. Evaluated my feet and suggested many shoe options. Never felt rushed or pressured... to buy....read more
The store has a great variety of merchandise and excellent customer service.Highly recommend it.
This is my first time un Lucky Feet Shoes and I found a very comfortable shoes and the persins who works here a very polite
Service is fantastic at this store. And there were plenty of styles to choose from. Great experience.
Felipe was extremely helpful. He found my size and made sure to help me when trying on the shoes! This place is great. More people should know about... it.read more
I went into purchase some shoe inserts and possibly walking/running shoes. I was warmly greeted by "Tasha" upon entering the store. Tasha was... extremely...read more
Great service and very informative! Filipe helped me find the perfect casual and comfortable shoe. He definitely helped me fully understand the... orthotics...read more
I was there to get insoles to help with my feet issues and they were able to assist me almost immediately. They are very nice and helpful. Totally... recommend...read more
Great customer service from Jay. I will ask for him every time
Amaizing customer service! Very knowledgeable staff. I feel super confident that my feet are getting the attention they deserve. I will definitely... come here...read more
Felipe was very conscientious and offered wonderful service strongly recommend that you ask for that gentleman great shoes
Jay was an excellent salesman, got the 990’s and new inserts ,,Thank you Jay for a great experience and helping me!! Thank you again!
"J" is an awesome employee, very knowledgeable and friendly. He knew all the answers to my questions and was patient enough to let me try on 7... pairs of shoes and 2 different insoles on every shoe. ❤read more
I had to get more supportive shoes and an insert. Malicia was so knowledgeable and friendly! I feel in love with so many shoes and sandals. I bought... a pair of tennis shoes and sandals! I’ll definitely go back! Thank you!read more
First time in Lucky Feet!!Annette is very friendly & helpful!!Go learn about your feet!!
There are No Words for the Miracle that happened last night! I am on my feet all day everyday and someone recommended Lucky Feet Riverside. I... am So Lucky that Annette was there to show me the way to Very Lucky Feet!! She explained why my feet hurt So Much and how to correct the issue with GOOD Shoes and Proper Arch Support! My Feet and Back were miserable being So Off Balance and I did not even know why until Angel Annette let me see for myself! Today... 12 hours and No Pain in my feet or lower back!!Thank You, Annette!!read more
I was in extreme need of a good pair of running shoes, my marathon is 2 weeks away. I came into the store to be greeted by a smiling kacey! She... recommended...read more
I am an indecisive shoe buyer, and Sarah was very patient with me! She helped find me the best shoe to ease my arch and lower back pain. Would... recommend it 100%read more
Had a great experience today with Annette at Lucky feet. I've been struggling for almost 2 years with foot and lower back pain and now I know why.... She was able to explain to me and show me why, and do something about it, and all in under 10 minutes. You strongly recommend check this place out and getting a diagnostic.read more
Thanks, Annette, for your personal attention! Love the shoes so far. Thanks for the discount too. Hope to come back again. We were pleased with the... whole...read more
Annette helped my feet. I was in so much pain and she took the time to find the perfect shoe for me. She watched me Walk and was able to tell what... shoe fit me best! Thanks Annette! Will be back for sandals.read more
Annette helped me pick out a walking shoe. She was excellent. She took a lot of time to make sure I bought the best shoes for my feet.
Jessica from the Rancho store helped me out here the other day, and she was fantastic. Really spent a lot of time helping me get the perfect work and... workout shoes!read more
Great experience ~ thank you Kacey for your assistance So happy to have new orthopedics again
I wandered in to waste some time, thought I'd look around for some new walking shoes, and had a life changing experience!!After Sarah evaluated my... walk, my...read more
Camille was very helpful towards my mom. Very knowledgeable about many stylings of shoes... Can't wait to go back
Ryan the assistant manager went out of his way to provide his valuable information.His last name is friend and he sure lived up to his name.I was... hesitant...read more
I was in dire need of new pair of comfortable shoes, do to having two knee surgeries and I'm on my feet 8 hours a day at work. Tasha helped me out so... now I...read more
For people with bad feet THIS is the store to shop at. I have been a customer for many years now and don't go anywhere else to buy shoes. The... employees are...read more
Thank you Miss Camille for the excellent service. Also, to one who put new pads on my orthotics. They feel great!
Great shoes with great personal service.
My wife suggested this store since I am dealing with plantar fasciitis. Came in to a comfortable environment. They answered all my questions,... measured my...read more
Brad helped me out and was amazing. very knowledgeable and helpful even though they were busy. bought 2 shoes and an orthotic from him
So helpful and willing to listen to all my issues! I am so happy with my purchase today!!!
I went to Lucky Feet Shoes today not knowing what to expect. Ramsey was extremely helpful in explaining what the store was about and gave me an... evaluation...read more
I CAN WALK in COMFORT! First time in six months I can walk without pain in my feet. Ryan Friend at this store is amazing. He spent the time to help... me find the perfect shoes and feet aids. He is very knowledgeable and share lot's of great information. I will go back!read more
Ryan Friend, assistant manager, was incredibly helpful and accommodating when I brought in my friend Stella for Easter shopping! She appreciated it... so much we had to make sure and review the store.read more
Super excited to get my first pair of shoes for me and my wife from Lucky Feet. Super comfy!! High quality shoes will go the distance. Thanks to Mark... and his team for the great service and fast shipping!!read more
This is the best shoe store for athletes and anyone who wants the most experienced salespeople to fit you for the perfect shoe. I was having trouble... finding a good fit in a tennis shoe so I stopped several people who were wearing t-shirts that said they had run marathons. I asked each of them where they bought their shoes. All 3 that I stopped told me they bought them at Lucky Feet Shoes. So off I went to this store and was very happy.read more
Maria was great and really helped me pick out the right shoes for my extra wide feet. Thanks for the help!
Awesome people! Awesome shoes!!!
Great place. My nephew is 6.5 xxwide and found his shoes there
Best shoe store around!! And I have super bad feet!! They’re always there to help and recommend what my feet need!!
Rolando, pedorthist, was very knowledgeable and friendly. He suggested the perfect shoes for my post surgery foot.
I felt a difference just after 30 mins of having the orthotic in place. Was the wonderful change and now I don't leave home without them. Even my... physical therapist is so pleased with the difference of how I'm walking now.read more
Outstanding experience! Brianna interviewed me, did measurements and diagnostics, went into the back and returned with 5 boxes! I had something... I've...read more
These ladies are so helpful and knowledgeable about their product I was very impressed.The prices are very reasonable for quality shoes.I recommend... them...read more
I want to thank Lucky Feet Shoe Store for changing my life, I could not walk very far without having pain in my ankles, feet, knees, back, I went... into this...read more
Best shoe experience ever
The best knowledge of feet comfort! Ernest Store 7, receipt # 10570 for $172.34 later I feel amazing. Gratitude! Dude deserves accolades!
Maria was great and really helped me pick out the right shoes for my extra wide feet. Thanks for the help!
Oh ! My !Love love loveALL my shoes from Lucky Feet🍀 🍀 🍀
Wow! The customer service I received from Bill Burg was fantastic! Ordered adorable slippers and somehow, the delivery was lost/misplaced/vanished.... Bill's follow up was timely and in the end, no problem, had another pair shipped. Got them today (gray with kitties) and they are adorable AND comfortable! I will be ordering another pair today for a Christmas present. KUDOs to Lucky Feet!read more
Awedome service by Kim at the store in Santa Ana. She instantly fit me with the most comfortable work shoes. In less than 15 minutes I was happily on... my way, a miracle. Thank you. Happy Feet. 🙂read more
The store assistant was very helpful and informational. Great customer service!
I was greeted by Matt as I walked into the Temecula store. I have been suffering with plantar fasciitis for a few months now, and finally decided to... get...read more
I had a very pleasant experience here, i came in the day before a little before closing and Matthew took his time to do a gait analysis for my feet... and recommend shoes, he answered all my questions and showed me options that will work best for me, i left with a pair of insoles but came back the next day to buy a pair he recommended. Mea was also wonderful in ensuring i was taken care of and ensured i walked out there with shoes that will meet my needs. Both Matthew and Mea where wonderful and offer amazing customer service while not pressuring me to buy anything! 100% recommend!read more
I didn't know this shoe / Orthotics store existed in Temecula. Mea ( Store Manager) help me with Sovella and Hoka Sandals. Also I got orthotics to... insert...read more
Great customer service! Not a great selection but you sure do feel lucky. When you’re done
If your looking for old school service then Lucky Feet is for you. I went in not knowing anything about them and walked out so satified. They give... you one on one service my old tired 64 yr old feet are so happy right now. I walk all day at work, now its like walking on clouds. So a huge thank you to the staff of Lucky Feet in Temecula, Ca. for making my feet and me soooo happy.read more
Mea Lincoln was our sales person . She was so knowledgeable about the shoes in the store . She was able to help my husband find shoes that work for... his feet and all his problems that he has with his feet . My husband made his purchase June 2020 and has not had any problems with his shoes . He broke them as Mia had suggested wearing them only a few hours a day then adding more time . We will definitely be coming back in next time we are in town . The store is very lucky to have an employee like Mia . She goes beyond customer service and very knowledgeable.read more
Josh F review is a laughable. I was in the store watching this young lady get yelled at because this guy was a so called cop and thought he should... get what...read more
This is a great shoe store. They stand behind the product they sell. Staff is very friendly and helpful
Chimea is amazing, make sure she helps you. She is knowledgeable, friendly, and provides excellent service. Can tell she really likes what she does.... My feet...read more
I've been working nonstop at our small business during Covid. With tile on cement floors there is no give and since I walk pronated I wore my cheaper... shoes...read more
Super excited to get my first pair of shoes for me and my wife from Lucky Feet. Super comfy!! High quality shoes will go the distance. Thanks to Mark... and his team for the great service and fast shipping!!read more
Awesome people! Awesome shoes!!!
Phenomenal experience. The staff possesses knowledge that'll make you think they have a doctorate. I was helped by a young lady by the name of... Brianna Arters, and with her help I discovered information that has benefited my foot, ankle, knee, waist, and back health tremendously. Their services are CHEAP considering what they offer, as you ultimately only pay for the products you buy, and not their invaluable consultation. Highly recommended!!!read more
Best shoe store around!! And I have super bad feet!! They’re always there to help and recommend what my feet need!!
Great customer service, they go out of there way to make sure you are getting what you need and very polite.
This is the best shoe store I have ever visited. I am from Seattle but will visit Lucky Feet or call them when I need shoes. They really "get" what... it...read more
Went in to get shoes for my husband and Brianna was wonderful and so helpful! My husband has high arches and is hard on his feet. Brianna spent a... great amount of time finding the perfect two pair of shoes for him. One for athletic walking and the other for casual jean wear. Mia was also so friendly and professional. It was definitely a pleasant shoe shopping experience! Thank you Brianna and Mia!read more
A shopping experience beyond incredible. The five start Google review is an understatement. They deserve 6 stars. CHIMEA took the time 45 minutes... after the close to help me and my wife buy shoes. She took the time to check our feet and provide great advice on which pairs would do well. Lucky feet is my new go-to shoe storeread more
Tiffany took the time to educate me concerning how to heal myself, in addition to measuring/analyzing my feet and selling me outdoor, indoor and gym... shoes so I can resume my happy life with as little pain as possible. I walked in limping, and walked out with great improvement. Waking up the next morning was the best I'd felt in months. Yes, that quickly. I am relieved and highly recommend this location - I drove from Oceanside during rush hour after reading the reviews, and I'm very happy I did. Time and money well spent. Thank you Tiffany and Lucky Feet!read more
It took me a while before resorting to a specialty shoe store ISO relief from gouty arthritis, achilles tendinitis, plantar fasciitis, knee pain etc.... Tired...read more
I wish I had come here sooner. I decided to check out this store after a recommendation from a friend. I have suffered from Plantar Fasciitis for...
Best shoe experience ever
The best knowledge of feet comfort! Ernest Store 7, receipt # 10570 for $172.34 later I feel amazing. Gratitude! Dude deserves accolades!
Oh ! My !Love love loveALL my shoes from Lucky Feet🍀 🍀 🍀
Wow! The customer service I received from Bill Burg was fantastic! Ordered adorable slippers and somehow, the delivery was lost/misplaced/vanished.... Bill's follow up was timely and in the end, no problem, had another pair shipped. Got them today (gray with kitties) and they are adorable AND comfortable! I will be ordering another pair today for a Christmas present. KUDOs to Lucky Feet!read more
Awedome service by Kim at the store in Santa Ana. She instantly fit me with the most comfortable work shoes. In less than 15 minutes I was happily on... my way, a miracle. Thank you. Happy Feet. 🙂read more
When you think of a lucky foot you think of a mangled rabbit and not a shoe, but one trip to Lucky Feet Shoes and you just might change around that... thought...read more
Such a positive experience at Lucky Feet today. Cheri made me feel so welcomed and I swear she could read my mind. I have never been so excited to... put on a pair of sandals & shoes. By far the highlight of my week. Thank you again Cheri, and a big thank you from the bottom of my heels to the whole Lucky Feet team.read more
I was looking for a pair of shoes to accommodate a toe problem. I was the only person in the store with two knowledgeable sales people. I was... delighted to have such attentive service. I really can't remember the last time I wasn't part of a herd vying for the attention of the vanishing salesperson. I bought two pairs of shoes which I'm testing now. Cathleen was patient and brought good ideas to my search. The shoes were expensive, but hopefully will last longer than my other purchases.read more
Cheri was very helpful when I stopped in to buy running shoes. Took her up on her recommendations and was in and out in less than 20 mins . Thank... you!read more
I have being going to this location for couple of years .Cheri is very patient and takes her time to find you the right shoes . I got the Dankso... shoes and...read more
My fiancé and I went to see some running shoes that he had in mind buying. Cheri Juhl the store manager, helped us and answered all our questions... regarding...read more
Needed shoes for a fishing trip. My sister said to try Lucky Feet because they helped her, her husband and son. I was helped by Louis and Cheri. They... were...read more
The manager was very helpful kind now is very the questions I asked
This is the best place to buy new shoes.. The 2 Ladies were so nice and helpful! Thank you Cheri and Cathleen! So informative friendly and genuinely... cared...read more
Was here with a friend, who can never get shoes that fit, allow her to walk stably, and not cause hideous pain. The staff were able to get her into... shoes that exceeded her expectations. Today's visit was a 2-week follow up to assure the shoes were still comfortable and meeting all her needs. The quick addition of a small lift evened everything out, and my friend continues to be delighted with the shoes and the shop that took such good care of her.read more
Thank you Cheri for helping me and my husband. Now our feet is indeed happy and not only that our back is rejoicing... thank you so so so so much... definitely...read more
After the quarantine I needed some new running shoes. They did not have my size so they had me order a new pair of shoes online. When they arrived I... went...read more
I was in dire need of sandals and shoes. I was treated fairly and nicely by the manager Cheri and her staff. I highly recommend this shoe store for... anyone...read more
I needed shoe inserts (custom orthotics) to help with plantar fasciitis (fallen arches). I had the initial impression done and the orthotics were... mailed to...read more
Louis (Lewis? Luis?), you're the man, man! This man was thoroughly knowledgeable. Helped me run through my first gait analysis and identify my...
Desperately needed some new tennis shoes as mine were pretty much worn out and didn't smell to nice. With the mall closed I looked up shops that... were open....read more
Super excited to get my first pair of shoes for me and my wife from Lucky Feet. Super comfy!! High quality shoes will go the distance. Thanks to Mark... and his team for the great service and fast shipping!!read more
My twin sister and I came here so that she could get the same shoes that I got 4 years ago (oofos). Louis helped us find a couple of shoes for my... twin and...read more
Awesome people! Awesome shoes!!!
Best shoe store around!! And I have super bad feet!! They’re always there to help and recommend what my feet need!!
I took my Mom to Lucky Feet on last Saturday as a recommendation from my friend Kathy K.My Mom has been buying shoes, then giving them to me on a... regular,...read more
I brought my elderly mother here because she has Plantar Faciatis. She walks with a limp and has been falling down.We were helped by Nick. He is...
Best shoe experience ever
I got some new orthotics from an employee named Jamal. He was really helpful and personable. I had a wonderful experience and I really like the... product. I will definitely go back to get another pair.read more
The best knowledge of feet comfort! Ernest Store 7, receipt # 10570 for $172.34 later I feel amazing. Gratitude! Dude deserves accolades!
Samantha is so great here! I go through shoes every 3-6 months because I am on my feet a lot and she always helps me find the best ones for comfort.... Thanks!read more
Sarah was so amazing when I was looking for comfort shoes this morning. Thank you so much! I will be back for sure.
This store is definitely an experience! If you've had trouble finding the right shoes in the past this place is for you, they check your feet out... first and recommend things that really help. My neuroma pain was better before I even left the store. Not only are the people who work there super knowledgeable but they really seem to be having fun. They called it a "shoe party"! Go to Lucky Feet today, you won't be disappointed.read more
Great store. All the employees are very helpful. Had flat feet, knee and hip problems, but thankfully Sarah, Sammy, and Malik. They had set me up... with some good walking shoes, workout shoes, and orthotics. My whole entire body feels 100x better. Thank you guys so much. You're a life saverread more
Oh ! My !Love love loveALL my shoes from Lucky Feet🍀 🍀 🍀
Wow! The customer service I received from Bill Burg was fantastic! Ordered adorable slippers and somehow, the delivery was lost/misplaced/vanished.... Bill's follow up was timely and in the end, no problem, had another pair shipped. Got them today (gray with kitties) and they are adorable AND comfortable! I will be ordering another pair today for a Christmas present. KUDOs to Lucky Feet!read more
Awedome service by Kim at the store in Santa Ana. She instantly fit me with the most comfortable work shoes. In less than 15 minutes I was happily on... my way, a miracle. Thank you. Happy Feet. 🙂read more
Best shoe store in town with the best staff. When you buy shoes from this store, your not just Buying shoes. Your buying experience and care. Not... every...read more
I set up an appointment for a fitting because I needed specific shoe support that would assist me with my arthritis. Ruben helped me out and he was... very...read more
Let me start off with the fact that I am usually very cheap with my shoes. I have been having foot problems and hesitant to take a leap into more...
Loved the whole experience! Not only was I tended to with care but was given a very thorough analyses and was given the correct oand shoes to cope... with my...read more
After the quarantine I needed some new running shoes. They did not have my size so they had me order a new pair of shoes online. When they arrived I... went for a run and they didn't fit just right. They were a little too small where my toes hit the front when going down hill. I took the shoes in and they traded the shoes in for a new pair one size up. The staff was awesome. They took the time to understand my needs made sure I was well taken care of.read more
Sam was great she help me find a great sandal I was looking for as well as recommend me to the other place she works tenni-Mocs saw here there was... well for...read more
I found the staff friendly, informative and being safe and wearing masks. David Calhoun the manager, was extremely knowledgeable and informative and... knew...read more
Sam was incredibly helpful in helping me to find shoes that help to support my arches and in explaining how to identify shoes that would be... useful.The store’s approach is awesome, they had me step on a machine which identified areas where I was going to need extra support in my footwear, and then walked me through the whole process (even after I explained that I was just doing research and did not plan to buy today). 5/5. I will be back to purchase my running shoes!Thank you!read more
This store and their great staff never disappoints. I needed to replace a well-worn pair of work shoes that I bought at Lucky Feet. Even though... Vincent...read more
Excellent customer service from Sammy! We were in the store this evening and she helped my daughter select her first pair of legit running shoes. ... Small store, but it had an excellent choice of running shoes. We will be returning to this store in the near future. Again, thanks Sammy!read more
Came in for some new running shoes and Sammy was super helpful and knowledgeable!! The staff is very friendly and they have a great selection!... Definitely...read more
I want to thank Sammy and Vincent for the outstanding customer service and knowledge that helped me to find the right shoes...not only are my feet... lucky they are also happy feet ! Thank you again, it was enjoyable !!read more
Sammy was very professional, was able to recommend a good office shoe. Thanks Sammy see you next time!
Super excited to get my first pair of shoes for me and my wife from Lucky Feet. Super comfy!! High quality shoes will go the distance. Thanks to Mark... and his team for the great service and fast shipping!!read more
AMAZING! This place has comfortable and high-quality shoes (including top brands of running shoes), and the staff will personally help you select the... most suitable pair. The customer service is impeccable; Jorge was super friendly and helpful. If you're a long-distance runner like me, or even just want some styling/comfortable new shoes, I highly recommend this store!read more
What a store!! Lucky feet has great customer service, comfortable shoes sneakers and inserts. Picked up my new balance running course sneakers at a... fair price and they are so comfortable. Felt great from the minute I put them on can't wait to get on a walking schedule again. Thank you lucky feet!!read more
I was greeted by Jorge the moment I walked through the door and then I was approached by Sammy. First time coming here. I was very skeptical I was... on the...read more
This was our first time at Lucky Feet Shoes. My whole family has finicky feet, so I'm always on the lookout for comfort brands. Sammy was so helpful... and...read more
Awesome people! Awesome shoes!!!
I've been having issues with my posture due to skateboarding and have had plenty of doctor visits to check up on it. My doctor recommended lucky feet... to get...read more
I went in just to look around the store and this nice young lady name Sammy helped me out. She was extremely helpful and knowledgeable about the... product and my feet. I would definitely recommend this place for the wonderful customer service and the comfy shoes. Thanks Sam keep up the good work.read more
I was so astonished by Samantha and she helped me find the perfect pair. of Hoka ONE ONE shoes. She was extremely knowledgeable and and so sweet. ... I will definitely go back to her and have recommended her to my friends.read more
Best shoe store around!! And I have super bad feet!! They’re always there to help and recommend what my feet need!!
I was so amazed at the service I got from Sammie at the Long Beach Store. She spend over 2 hours helping me find shoes that would fit with an... Arizona Brace. She had more knowledge than the foot and ankle doctor. I am so grateful for all of her time, and lovely personality.read more
This store is awesome. If you want to feel like walking on cloud stop by...Jorge or Samantha will give you the time and advice that makes the $$$... worth...read more
Best shoe experience ever
The best knowledge of feet comfort! Ernest Store 7, receipt # 10570 for $172.34 later I feel amazing. Gratitude! Dude deserves accolades!
Oh ! My !Love love loveALL my shoes from Lucky Feet🍀 🍀 🍀
Wow! The customer service I received from Bill Burg was fantastic! Ordered adorable slippers and somehow, the delivery was lost/misplaced/vanished.... Bill's follow up was timely and in the end, no problem, had another pair shipped. Got them today (gray with kitties) and they are adorable AND comfortable! I will be ordering another pair today for a Christmas present. KUDOs to Lucky Feet!read more
Awedome service by Kim at the store in Santa Ana. She instantly fit me with the most comfortable work shoes. In less than 15 minutes I was happily on... my way, a miracle. Thank you. Happy Feet. 🙂read more
I visited Lucky Feet today after 2 different people recommended the brand Hoka. I was greeted by Elizabeth who was very helpful for the start! Lucky... Feet carries a good selection of the brand as well as others to try, I was surprised how great my feet felt after trying Hoka on. So much that I bought a pair as well as more supportive sandals.To say how much I loved the shoes, store, Elizabeth and the Manager Dana is an understatement, I called my husband immediately and told him how great these shoes are. He is on way to check them out now!So my feet are definitely the lucky ones! Thanks again ladies!read more
Rosemarie Palmieri visited your store to inquire about shoe cleaners for shoes which were recently purchased and received great product information... and service from Steven Yslas. Lucky shoes has a loyal customer because of the service at this locationread more
I took my granddaughter to this store yesterday as she is only 7 years old and is extremely flat footed to the point the her arches actually touch... the...read more
Steven was amazing! From the moment we walked in the store he was caring and determined to find the perfect pair of shoes for my husband. He answered... all of our questions and we were overall happy, We can’t wait to come back!read more
Since gyms have been closed, I have been walking on hard surfaces for 2 hours per day and my feet were getting very sore. Dana quickly evaluated my... situation and suggested shoes with arch supports. I am happy with the service and (so far) the results.read more
Excellent, knowledgeable service, thank you Steven!Will have happy feet now! Pamela
Just came in for a new pair of tennis shoes after suffering and being partially healed from a fractured ankle. Steven was a great help and very... knowledgable about the shoe type and orthotic that would give me the most stability. Very very pleased with my experience.read more
Steven Yslas was great he found me the perfect shoes and sandals! If your thinking about getting shoes save your feet and come here.
Steve Yslas helped me within 30 seconds of walking in the door. Completely COVID appropriate. Store is immaculate. Steve listened while I explained... my...read more
From walking into the front door Steven Yslas was absolutely amazing! I am so happy with my shoes and I will go nowhere else from now on for work... shoes. Steven made sure that I was happy and comfortable my entire time there. If you are questioning going here, all I can say is DO IT!read more
I had such a good experience with Steve today. I felt covid safe and it was clean. Thank you
My husband wanted to go hit the trail but forgot his trail shoes. We found Lucky Feet Shoes right across the street from the trail head and decided... to give...read more
Super excited to get my first pair of shoes for me and my wife from Lucky Feet. Super comfy!! High quality shoes will go the distance. Thanks to Mark... and his team for the great service and fast shipping!!read more
Ernest hooked me up. They honor their "Love Your Shoe Guarantee"
I want to give a huge shout out to Steven Yslas at lucky feet in Palm Desert! It was my first time in the store. He and his assistant (sorry, didn't... get her...read more
The shoes came safely and quickly. The staff is excellent.
I'm a tall guy and I tend to pronate when I run, so getting the right shoe & fit are really important. I used to do long distance running when I was... younger, so I really appreciate a store and salespeople who are knowledgeable and take the time to ensure I'm getting the best possible shoes.Walked in to just take a look, did not see any of the brands that I usually like, but one of the salespeople, Shawn, was very knowledgeable and we started talking about shoes and what I was looking for. That day I was looking for some walking shoes and tried on some Hoka's, which was a brand I had never heard of before. OMG, my Hoka's are now my favorite pair of shoes, they are super comfy and I love them! They've become my everyday shoe, I even wear them into the office!I also was introduced to the 361 brand and bought a pair that is a bit more athletic. Hoka's are still my favorite but the 361's are a close second!read more
Awesome people! Awesome shoes!!!
I love shopping for shoes here because they have shoes made especially for people with foot problems. I need extra wide and extra support for my... plantar...read more
Very impressed with this store and this fantastic salesman named Steven. Talk about going above and beyond!!! I left the store with some super cool... shoes...read more
Best shoe store around!! And I have super bad feet!! They’re always there to help and recommend what my feet need!!
Great experience. My feet feel better already. Looking forward to Achilles getting better and back on the tennis court. Getting old is not for... sissie. New shoes a must!read more
Excellent staff. These are very helpful people. My mom needed shoes to support her feet and she bought a pair that made her feet feel more supported... and she was able to walk.read more
Steven was a great Lucky Feet associate. He was very kind, friendly and service orientated! Thanks so much for your help yesterday! I love my... running/walking shoes!read more
I'm another fan of Steven's. I love the recovery sandals he recommended, and really appreciate his manner, as so many other reviewers do. Lucky Feet... is a great place to go if you have foot issues.read more
Best shoe experience ever
The best knowledge of feet comfort! Ernest Store 7, receipt # 10570 for $172.34 later I feel amazing. Gratitude! Dude deserves accolades!
Oh ! My !Love love loveALL my shoes from Lucky Feet🍀 🍀 🍀
Wow! The customer service I received from Bill Burg was fantastic! Ordered adorable slippers and somehow, the delivery was lost/misplaced/vanished.... Bill's follow up was timely and in the end, no problem, had another pair shipped. Got them today (gray with kitties) and they are adorable AND comfortable! I will be ordering another pair today for a Christmas present. KUDOs to Lucky Feet!read more
Excellent staff. These are very helpful people. My mom needed shoes to support her feet and she bought a pair that made her feet feel more supported... and she was able to walk.read more
Awedome service by Kim at the store in Santa Ana. She instantly fit me with the most comfortable work shoes. In less than 15 minutes I was happily on... my way, a miracle. Thank you. Happy Feet. 🙂read more
I came in this weekend after seeing a local chiropractor. I viewed the website because I honestly thought I'd be having some Shape-Up looking things... and I...read more
Thank you Tasha!! I’ve been suffering with ankle pain and heel pain. I am 60 years old and work 8-10 hours a day on my feet. The pain I was... experiencing was exhausting. I’ve always bought what I thought were good shoes. After a lengthy visit to Lucky Feet I walked out with 3 pair of shoes and a pair of sandals. Tasha was informational and knowledgeable. As I tried on various shoes after her foot investigation I was amazed how suddenly I had absolutely no pain. I’ve been wearing my sandals all day today and I am not limping or hobbling around and I am experiencing very little discomfort. I will be taking my wife to lucky feet so she to can look forward to better days and better nights. I suggest to anybody who is experiencing foot, ankle or heel pain to go to lucky feet. I’m glad I did and my body is glad as well.read more
Amazing service. Visited this place in Rancho on September 26th 2020 for my plantar fasciitis issues. Sales representatives Tasha and Naomi were very... helpful and knew their job very well. My husband and daughter were also accompanying and along with me they both ended up buying shoes from this place. And after 2 weeks I wanted to exchange my shoes and they both were very helpful that day too.Really like the shoes I got from there and it helped me with pain management. Will return to this place whenever we need specialty shoes. So greatful I found a perfect place. Thanks Lucky feet team.read more
I had a good experience shopping at Lucky Feet. Tasha was great. She took her time helping me to find the right shoes. She measured my feet ,... something...read more
Thank you Justin and coworker, you guys are amazing I came almost crying with my big toe pain, stop running was not an option .the gyms are closed...
Great costumer service
Thank you so much, Tasha! Super helpful and experienced. She was able to explain the issues with my feet and my pain and offer various solutions. I... will be backread more
Mike has given my wife Amy exceptional care and service that goes above and beyond. The services, knowledge, and care, along with shoe selection... are...read more
Everything was sanitized right after being used and there was a limit to how many customers were allowed in the store. Alan was fantastic at finding... the...read more
It was the best thing I ever did I always had trouble with my feet my feet struggled to find the right shoes Millard AlanWas great took his time to... care for my feet his a great customer service got my inserts my feet don’t hurt no more thank you Alanread more
I have had the pleasure of being taken care of by Nichole Ramos on two separate occasions. The first time was when I ordered a pair of shoes over the... phone...read more
During this crazy pandemic it's still comforting to know that people are still professional with greeting and paying attention to customer needs... thank you...read more
Love the customer service from Tasha, she fitted me with a foot analysis and my feet feel great in this new shoes
I would encourage anyone with unique foot issues to go to this store for a pair of sneakers or shoes. They take the time to listen and help discern... what type of shoes will be best for you to wear. I spent a lot of time trying to find the pair for me, which I did end up finding. excellent customer service.read more
Tasha is amazing and very knowledgeable! She took the time to assess my brother's feet, and taught him what to look for in purchasing the best shoes... for his...read more
Lucky Feet was recommended to my husband due to his Diabetes and neuropathy. It was an eye opener for us both. The knowledge that all these... associates have about the foot is amazing. With that knowledge they are able to provide fantastic customer service and select an assortment of shoes from casual to slippers and everything in between. We spent over an hour in the store and left with a pair of sandals and insoles for my husband. Great experience for our first time in the store. Bare in mind this store has high-end shoes and can be pricey. If your visit is due to pain in your feet legs than it’s worth every penny! If you’re the type of person who takes care of themselves and want to stay healthy then this is the place for you. Anything but that try another store but I guarantee you will NOT get the customer service or the knowledge of what shoe best fits your needs. It’s important to take care of your feet, after all they keep you standing!Thank you Lucky Feet see you again.read more
The employee Tasha was very helpful. They have some nice shoes and go out of their way to find the right fit for you.